If you are a consumer, you have the right to withdraw from your Ardi subscription within 14 days from the date the subscription contract is concluded, without giving any reason.
To exercise your right of withdrawal, simply send us a clear statement by email saying that you wish to withdraw from your Ardi subscription:
Email: drilon.buzuku@dritalabs.com
Statutory Model Withdrawal Form: Download
Please include the email address associated with your Ardi account so that we can identify your subscription.
It is sufficient that you send your withdrawal request before the 14-day withdrawal period expires.
Immediate access to Ardi
At checkout, you expressly request that Ardi begin providing the service immediately, before the end of the 14-day withdrawal period.
If you withdraw after the service has begun at your request, you may be required to pay an amount proportionate to the service already provided up to the time you notify us of your withdrawal, to the extent permitted by applicable law.
If the statutory requirements for loss of the withdrawal right following complete performance are satisfied, your withdrawal right may cease once the service has been fully performed.
Refunds following withdrawal
If you validly withdraw, we will refund any amount that must be refunded under applicable law.
Where permitted by law, we may deduct the proportionate amount payable for services already provided before we received your withdrawal request.
Refunds will normally be made using the same payment method used for the original payment.
Cancellation is different from withdrawal
You may cancel your Ardi subscription at any time using Manage Subscription.
Cancellation prevents future renewal of your subscription. Exercising your statutory right of withdrawal within the 14-day period is a separate consumer right.
Contact
DritaLabs e.U.
Flachgasse 24/18
1150 Vienna
Austria
Email: drilon.buzuku@dritalabs.com